FAQs
1. What makes LeeBeNo’s painted rocks unique?
Each piece is 100% hand-painted with care and creativity. No two rocks are identical — every design carries its own charm, brushstroke, and festive detail.
2. Are the painted rocks weatherproof?
Yes! Our rocks are sealed with a protective, waterproof coating to make them durable for both indoor and outdoor display — perfect for porches, gardens, or Christmas decor.
3. Can I request a custom design or message?
Absolutely. We love personalizing your holiday gifts! You can contact us before ordering to discuss custom colors, names, or themes.
4. What size are the rocks?
Each rock is natural, so sizes vary slightly. Most range between 2 to 4 inches (5–10 cm) — ideal for stocking stuffers or tabletop decorations.
5. How long will it take to receive my order?
Processing time is typically 3–5 business days, as each piece is hand-painted. Shipping times depend on your location, but we’ll always provide tracking once it’s shipped.
6. Do you offer gift wrapping or packaging?
Yes! Every order is carefully wrapped and ready for gifting. During the holidays, we can include a “Merry Christmas” tag or note upon request.
7. Where do you ship from?
All LeeBeNo products are handmade and shipped from our studio in [your country / city — e.g., Canada or USA].
8. Can I order in bulk for holiday gifts or events?
Of course! We accept bulk and wholesale orders. Please message us for details and special pricing for larger quantities.
9. What materials do you use for painting?
We use high-quality acrylic paints and a clear weather-resistant sealant to ensure bright colors and long-lasting protection.
10. What if my item arrives damaged?
We package every rock securely, but if anything arrives damaged, contact us immediately with a photo — we’ll replace or refund your item with no hassle.
